Revealed: The best and worst places to buy gadgets in the UK - so, how does your favourite shop stack up?

Trending 8 months ago
  • Which? has revealed nan champion and worst places to bargain gadgets successful nan UK 
  • Their findings propose that Richer Sounds is your champion stake for caller tech 

By Shivali Best For Mailonline

Published: 19:01 EST, 13 November 2023 | Updated: 19:01 EST, 13 November 2023

Whether it's a flagship smartphone aliases nan latest TV, it tin beryllium tricky to cognize which shop to spell to erstwhile you're connected nan hunt for a caller gadget.

But thief is astatine hand, arsenic Which? has revealed nan champion and worst places to bargain gadgets successful nan UK.

The user group surveyed thousands of British shoppers to find retired nan astir trusted retailers.

Their findings propose that Richer Sounds is your champion stake for caller tech, followed by Apple, John Lewis, aliases Dell.

In contrast, The Range was recovered to beryllium nan worst tech store, wherever conscionable 68 per cent of customers said they were satisfied.

Whether it's a flagship smartphone aliases nan latest TV, it tin beryllium tricky to cognize which shop to spell to erstwhile you're connected nan hunt for a caller gadget. But thief is astatine hand, arsenic Which? has revealed nan champion and worst places to bargain gadgets successful nan UK

In nan study, Which? surveyed 4,863 Britons astir their acquisition buying caller tech and location appliances successful nan UK.

The participants were quizzed astir their wide experience, arsenic good arsenic nan value of products available, customer service, scope of products available, aftercare work and worth for money.

An study of their answers revealed that Richer Sounds was nan champion tech store, receiving an awesome mean customer people of 95 per cent.

One shopper told Which? that Richer Sounds' 'knowledge and customer work is 2nd to none', while different said it had 'quality products astatine keen prices'. 

This was followed by Apple, which scored 87 per cent, John Lewis (86 per cent), and Dell (83 per cent).

At nan different extremity of nan spectrum, The Range and Sainsbury's were named nan worst shops to bargain tech, some pinch an mean customer people of conscionable 68 per cent.

Their findings propose that Richer Sounds is your champion stake for caller tech, followed by Apple, John Lewis, aliases Dell

Meanwhile, Euronics was recovered to lead nan battalion for location appliances, pinch an 88 per cent customer score

These were intimately followed by Tesco (69 per cent), Asda/George (69 per cent), and Currys (71 per cent).

Meanwhile, Euronics was recovered to lead nan battalion for location appliances, pinch an 88 per cent customer score.

Speaking to Which?, 1 shopper said Euronics had 'very competitory prices,' adding that they had knowledgeable a 'great service.'

Marks Electrical (86 per cent), John Lewis (85 per cent) and Lakeland (84 per cent) followed intimately behind.

In contrast, B&M (66 per cent), Home Bargains (67 per cent), and B&Q (68 per cent) were named nan worst shops to bargain location appliances.

With some Black Friday and Christmas accelerated approaching, Which? is urging shoppers to return immoderate clip to investigation what they want to buy, and wherever nan champion spot is to bargain from.

'Shoppers whitethorn beryllium looking to get a speedy caller laptop aliases shiny room appliance - but we've recovered immoderate retailers simply aren't up to scratch erstwhile it comes to value aliases customer service,' said Ele Clark, Retail Editor astatine Which?. 

'Our investigation shows that shoppers wanting thief pinch large purchases are champion disconnected sticking to master retailers, wherever customer attraction and method expertise are a priority.'


Copyright © PAPAREAD.COM 2024

TECHNOLOGY