Check your PlayStation account NOW: Gamers report being 'permanently suspended' from their accounts and games on PS4 and PS5 - and no-one knows why

Trending 2 months ago
  • Users opportunity they've been permanently suspended from accounts and games
  • Sony is yet to admit rumor - but here's what to do if you've been affected

By Shivali Best For Mailonline

Published: 05:09 EST, 5 December 2023 | Updated: 05:09 EST, 5 December 2023

It's 1 of nan astir celebrated gaming platforms astir nan world. 

But if you usage nan PlayStation Network, you mightiness want to cheque connected your account. 

Several confused PlayStation 4 and PlayStation 5 users opportunity they person been 'permanently suspended' from their accounts and games. 

Taking to Reddit, 1 personification wrote: 'My relationship permanently suspended for nary reason??,' while different added: 'There's nary logic for it. Sony amended hole this.'

Sony is yet to publically admit nan rumor - but here's what to do if you've been affected. 

Several confused PlayStation 4 and PlayStation 5 users opportunity they person been 'permanently suspended' from their accounts and games

Taking to Reddit, 1 personification wrote: 'My relationship permanently suspended for nary reason??,' while different added: 'There's nary logic for it. Sony amended hole this'

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According to Sony's thief page, accounts tin beryllium permanently suspended for a number of reasons. 

'If PlayStation Safety determines that you person uploaded aliases shared contented that breaches our Community Code of Conduct, your relationship whitethorn beryllium temporarily aliases permanently suspended depending connected nan severity of nan offense,' it explains. 

'You tin beryllium suspended for sharing explicit, hateful, aliases schematic contented successful text, audio, images, aliases videos.'

However, respective users declare their accounts person been suspended, contempt not breaking immoderate of these rules. 

'I sewage a imperishable suspension. nary email. nary appeal,' 1 personification wrote connected Reddit. 

'I virtually played this morning. I'm trying to get connected a chat. They are swamped connected nan phone, and I started astatine 265 connected nan chat. This must beryllium a mistake.'

Another added: 'I conscionable sewage permanently suspended while playing Ark. 

'There's nary logic for it. Sony amended hole this. I'm successful nan US, and was playing connected my PS5.'

'Without immoderate notice, PlayStation permanently banned maine from nan PlayStation Network,' 1 personification tweeted.

One personification vented: 'We conscionable came location from meal and my kids sewage connected to play Fortnight…perm banned…kids are freaking out…'

Another added: 'I conscionable sewage permanently suspended while playing Ark. 'There's nary logic for it. Sony amended hole this. I'm successful nan US, and was playing connected my PS5'

And 1 vented: 'We conscionable came location from meal and my kids sewage connected to play Fortnight…perm banned…kids are freaking out…

'I'm conscionable happy that we aren't alone, but this stinks!!! I'm reasoning it's a bug, I conscionable dream it tin beryllium resolved.'

Several users person reported akin issues complete connected X (formerly Twitter). 

'Without immoderate notice, PlayStation permanently banned maine from nan PlayStation Network,' 1 personification tweeted. 

'No 1 knows why! I don't person a chargeback, I can't entreaty & nary consequence to suspension status. CS says to create a caller relationship & disconnected me.'

Another responded pinch a akin predicament, replying: 'Same point here. Lots of people. 

'I've done thing and now I can't usage my PS5. This amended get fixed quickly.'

Sony is yet to remark connected nan issue, though MailOnline has contacted nan property squad for comment. 

In nan meantime, if your relationship has been suspended, you tin entreaty nan suspension connected nan PlayStation support page here.