Bill Ackman slams Uber for ‘ripping off NYC cab driver’ who said company doesn’t let him keep tips

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Billionaire hedge money head Bill Ackman said he confronted nan CEO of Uber aft his cab driver accused nan ride-sharing app of not allowing him to support tips.

Ackman, nan laminitis and CEO of Pershing Square Capital Management, wrote connected his X societal media relationship connected Wednesday that he ordered a yellowish cab successful Manhattan via nan Uber app because he thought “good for Uber supporting nan cabbies.”

“I asked nan driver astir his acquisition pinch Uber and he amazed maine by saying it was bad,” Ackman wrote to his much than 1.2 cardinal followers connected X.

Bill Ackman, nan CEO of hedge money Pershing Square Capital Management, criticized Uber complete its extremity policy. REUTERS

According to Ackman, nan driver told him that moreover erstwhile nan rider tips him, Uber “kept nan extremity for itself.”

“I said that this could not beryllium existent truthful he asked maine to trial it,” Ackman wrote connected X. “When nan thrust vanished I added a $5.00 tip. His surface showed that I paid nary tip.”

Ackman wrote that nan driver was correct and that Uber was “massively expanding its margins and profits” successful New York by “ripping disconnected NYC cab drivers.”

He said he past texted Dara Khosrowshahi, Uber’s CEO, a screenshot of nan travel summary from his cab ride. According to Ackman, Khosrowshahi did not reply.

“I for illustration Dara, but this is really bad,” Ackman wrote. “I tin only presume that Dara is unaware of this.”

I took an @Uber coming and for nan first clip was offered a NYC yellowish cab. I thought bully for Uber supporting nan cabbies. I asked nan driver astir his acquisition pinch Uber and he amazed maine by saying it was bad.

He explained that moreover erstwhile nan rider agreed to salary a tip… pic.twitter.com/jbBoWbYJvh

— Bill Ackman (@BillAckman) May 23, 2024

He demanded that Uber “immediately return nan stolen costs pinch liking to nan NYC taxi drivers and to different drivers successful immoderate different markets wherever they are doing nan same” and that nan institution “should profoundly apologize.”

Ackman besides called connected Uber to “restate its net to bespeak this overstatement of margins and profits.” He past tagged New York City Mayor Eric Adams successful nan post, adding that “I americium judge he agrees.”

Uber’s communications squad responded to Ackman connected X, saying that nan institution “pass[es] 100% of nan extremity to Curb” — Uber’s taxi partner — “and they are required to walk nan extremity to nan driver, usually wrong a time aliases so.”

Ackman said he ordered a cab via Uber and nan driver told him that nan institution doesn’t let him to support tips. Christopher Sadowski

“The extremity isn’t showing connected this surface because passengers extremity aft nan travel ends, and this surface doesn’t refresh,” nan Uber rep wrote connected X, adding that that was nan logic nan surface said “tip whitethorn beryllium added by rider aft travel completion” and “check travel history for last Grand Total amount.”

“It’s not arsenic clear arsenic it should beryllium for taxi drivers,” nan Uber rep said, adding: “This is simply a comparatively caller merchandise for us, and we’ll activity pinch our partners to amended this screen.”

Ackman past thanked nan Uber rep for nan clarification, but added: “That said, I paid nan extremity first and past nan driver’s surface that I photographed appeared afterwards.”

Thank you for nan clarification. That said, I paid nan extremity first and past nan driver’s surface that I photographed appeared afterwards. The drivers decidedly judge that they are not being paid and they person nary expertise to audit whether nan rider has paid a extremity aliases not. This…

— Bill Ackman (@BillAckman) May 23, 2024

“The drivers decidedly judge that they are not being paid and they person nary expertise to audit whether nan rider has paid a extremity aliases not,” Ackman wrote.

The hedge money head said that “this seems for illustration an easy problem to fix.”

The Post has sought remark from Uber, Curb and nan mayor.

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In 2022, Uber teamed up pinch Curb and CMT to let New York City customers to bid yellowish cabs utilizing nan Uber app.

Uber’s presence successful New York successful 2011 upended nan taxi manufacture successful nan metropolis and near galore drivers successful financial ruin — peculiarly those who took retired monolithic loans to salary for cab medallions that costs upward of $1 million.

Uber said that its partner, Curb, is nan institution responsible for getting extremity payments to New York City cab drivers. AFP via Getty Images

During nan pandemic, taxi usage successful New York soared arsenic commuters shunned wide transit.

Uber, which successful years past was astatine warfare pinch nan taxi manufacture successful respective jurisdictions worldwide, switched gears and collaborated pinch them successful New York arsenic good arsenic successful different countries.


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